LinkedCoach Pro Privacy Policy

Effective Date: 13 August 2024

1. Introduction

Welcome to LinkedCoach Pro. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our services, visit our website, or interact with us on LinkedIn.

2. Data Controller

LinkedCoach Pro is the data controller responsible for the personal data you provide. For any questions or concerns about how your data is handled, please contact us.

3. Data We Collect

We may collect and process the following personal data:

Identity Data: Name, email address, phone number, and LinkedIn profile.

Business Data: Company name, business address, professional background, and LinkedIn activity.

Financial Data: Payment information such as credit card details for the purpose of processing transactions.

Technical Data: IP address, browser type, and information regarding your visit to our website.

Communication Data: Records of your communications with LinkedCoach Pro, including emails and messages.

Usage Data: Information about how you use our services and website.

4. Lawful Basis for Processing

Under GDPR, we must have a lawful basis to process your personal data. We rely on the following bases:

Consent: When you provide clear consent for us to process your personal data for specific purposes, such as marketing communications.

Contractual Necessity: To fulfill our contract with you, including providing our LinkedIn optimization, consulting, and coaching services.

Legal Obligation: To comply with legal obligations, such as tax and accounting requirements.

Legitimate Interests: To improve our services, secure our systems, and communicate with you in a way that does not override your fundamental rights.

5. How We Use Your Data

We use your personal data to:

Provide Services: Deliver our LinkedIn optimization, consulting, and coaching services tailored to your needs.

Improve Our Services: Enhance our offerings based on your feedback and usage patterns.

Communicate with You: Send you important updates, newsletters, and promotional materials related to LinkedCoach Pro, with your consent.

Process Payments: Manage billing and payment transactions securely.

Compliance and Security: Comply with legal obligations and protect against fraud or misuse of our services.

6. Data Sharing

We do not sell your personal data. We may share your data with:

Service Providers: Trusted third-party providers who assist in operating our business, such as payment processors or email marketing services, under strict confidentiality agreements.

Legal Compliance: Authorities or legal entities when required by law or in response to valid legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of LinkedCoach Pro, your data may be transferred to the new entity.

7. International Data Transfers

If your personal data is transferred outside of the European Economic Area (EEA), we will ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms approved by the European Commission.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request corrections to any inaccurate or incomplete data.

Right to Erasure: Request the deletion of your personal data, subject to legal or contractual obligations.

Right to Restrict Processing: Request that we limit how we process your data in certain circumstances.

Right to Data Portability: Request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.

Right to Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in Section 2.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather data about how you use our site. You can manage your cookie preferences or opt-out through your browser settings.

11. Automated Decision-Making

We do not use automated decision-making processes that produce legal or similarly significant effects on you.

12. Third-Party Links

Our website or communications may contain links to third-party websites, including LinkedIn. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before engaging with them.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

14. Complaints

If you have any concerns about how we handle your personal data, please contact us directly.